Your privacy is important to us. It is IRChelp's policy to respect your privacy with regard to any information from you that we may collect on the IRChelp website, and on other websites that we own and operate .
We only ask for personal information when we really need it to provide you with a service. We do this by fair and legal means, with your knowledge and consent. We also let you know why we are collecting it and how it will be used.
We only retain the information collected for as long as necessary to provide the requested service. When we store data, we protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.
We do not share personally identifiable information publicly or with third parties, except as required by law.
Our website may have links to external websites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility for their respective privacy policies.
You are free to decline our request for personal information, understanding that we may not be able to provide some of the services you desire.
If you have any questions about how we handle user data and personal information, please contact contact with us.
What are cookies?
Types of Cookies
- Regard to Creation
Taking into account how they are created, cookies can be First and Third Party, English terms for First or Third Person Cookies. First Party cookies are those generated by the domain itself. In other words, it is not the information that visitors generate during their browsing, such as: "What tabs did you visit; If you searched for a product or if you filled out a form", etc. Third Party Cookies, on the other hand, are third party cookies, from any source outside the domain. That is, third-party companies to the site set their cookies to record visitor information. Examples are: Facebook Ads, Google Ads, Google Analytics, Cloudfare.
- Regard to the Purpose
If, however, we take into account their purpose, cookies may be Session cookies, which are deleted when you close your internet browser and do not collect information from your computer, they only store information in the form of an identification that does not collect personal data of user. Persistent Cookies, which are used to collect identifying information about the user, and Malicious Cookies, which generally do not compromise security but can be used to track the user's activities, behavior and browsing habits over time, building a profile of your users. interests.
It is important to note that not all data that cookies carry is personal. Your visit to IRChelp is not personal data. But, from the moment you register your e-mail on a website, you will be identifying yourself. Therefore, this is personal data that may be loaded by a cookie.
You can prevent the setting of cookies by adjusting your browser settings (Firefox, Chrome, DuckDuckGo. Fot others, see your browser's Help to learn how to do this). Please be aware that disabling cookies will affect the functionality of this and many other websites you visit. Disabling cookies will generally result in the disabling of certain functionality and features of this website. Therefore, it is recommended that you do not disable cookies.
What Cookies Does a Site Use?
Visit the website that you want to check and right-click anywhere to select the tool:
-> ‘Inspect element’.
This will split the browser window and you will see the developer console panel. From here, you need to switch to the
-> ‘Storage’ tab and then click on
-> ‘Cookies’ to view all cookies.
Visit the website that you want to check and click on the icon:
-> 'Padlock' or 'Unsecured' in your browser's address bar. This will open a menu where you need to click
This will open the cookie popup, where you will see all the cookies set by that specific website in your browser.
You can also view cookies using the inspect tool. Similar to Firefox browser, visit the website that you want to check and right-click anywhere on the website to select the
-> ‘Inspect element’ tool.
This will split the browser window and you will see the developer console panel. From here you need to switch to the
-> 'Application' tab and then click on the
-> 'Cookies' menu
In the left column you can see all the cookies stored on your site . More importantly, you can see the data stored by the cookie in the
When you browse the IRChelp website, we don't know who you are, and we'll explain why.
Internet sites routinely try to identify you in two ways. The first is through your web browser, which automatically sends information about your computer, for example, browser info (User Agent) and IP address.
Regarding this method, as this information can be used to link it to your browsing, we do not record (store) it in any way.
The second is through the browser's cookies, which as already defined, are information that remain on your computer and are sent to the website's engine at each request. What some website engines usually do is store a unique identifier in your browser and then associate that identifier with your browsing. About this second method, we make it clear that in IRChelp, no cookies are used by default.
- Cookies related to login
- Cookies related to forms
When you submit data via a form such as those found on the contact pages, cookies may be set to remember the user's details for future correspondence.
In IRChelp, no cookies are used by default. If you have changed any settings, cookies are used to store those changes. However, in this case they are not stored in a personally identifiable form.
If you used search engines to find our site, some of them may generate search statistics, but only to measure the site's performance. The results of these searches are not passed on to us in a personally identifiable form (IP addresses or unique user agent strings). We use (do not collect) aggregated non-personal survey data to find out solely which pages are accessed the most on a monthly basis and which countries are most interested in our content. This means that no information is shared from IRChelp to the websites, and the only information that is passed on to us in this process is that of the page visited, which is not linked to any particular user and which we do not save or store for our account. we may see anonymous information from the page visited so that we cannot link it to any particular person. Even because these statistical data are not collected by IRChelp, they are collected by the search engine you used to find us at the time the search was carried out.
Finally, if you make any contact with us, or access our IRC Network, the information you provide may be stored on our servers. However, you can provide anonymous feedback (by not entering your email or other personal information in the contact form), as well as accessing our Network through proxies like Tor. The IRChelp Network operates using secure SSL/TLS connections, which means you can get end-to-end anonymous and encrypted access using Tor and IRChelp together.
Third Party Cookies
This site does not use third-party cookies.
The user undertakes to make proper use of the contents and information that IRChelp offers on the site and with an enunciative, but not limiting, character:
- A) Not engage in activities that are illegal or contrary to good faith or public order;
- B) Not to spread propaganda or content of a racist, xenophobic, games of chance, any type of illegal pornography, in defense of terrorism or against human rights;
- C) Do not damage the physical (hardware) and logical (software) systems of IRChelp, its suppliers or third parties, to introduce or spread computer viruses or any other hardware or software systems that are capable of causing the aforementioned damage .
Hopefully that's clear, and as mentioned earlier, if there's something you're not sure you need or not, it's generally safer to leave cookies enabled if you're interacting with one of the features you use on our site.
This policy is effective from August/2021.